ONLINE FUNDRAISING
One of the improvements we have made for this year's drawtism campaign is to support our hosts with a range of online fundraising tools. This year, when you register as a host, you will be able to build a drawtism profile page, organise and promote your game with a range of existing email messages, track the success of your efforts and stream our TV commercial, as well as link news of your support to your facebook profile.
If you experience any difficulties or have any questions regarding the set up of your drawtism personal page, we have listed some commonly asked questions below. If your question is not answered below, please contact info@drawtism.com.au or call the Drawtism team on 1800 606 656.
SETTING UP YOUR PERSONAL PAGE
Q. How can I change my PERSONAL details?
A. To change your personal details, log into your online fundraising page and click on the “My Profile” tab. You will be able to change your contact details including:
- Name
- Address
- Phone number
- Making your event appear on the scoreboard
Q. How can I change my GAME details?
A. To change details about your game, log into your online fundraising page and click on the “xxxx” tab. Here you can change details including:
- Event Name
- Date
- Time
- Location
- Making your event public (so other people can search for your event and donate online)
Q. What is my personal website address?
A. Every host that registers to fundraise online will receive a unique website address for their game. Please check your registration confirmation email for your URL or search for yourself with the “Search” button on the home page to find your URL.
Q. How do I upload a photo?
A. To upload a photo, log onto the site using the username and password you set. On the left hand side you will see menu options - click on ‘Customise my page’. You will then be able to select a photo from the Drawtism content library we have set up, or upload your own photos (max 200k and jpeg/gif format only). You can also upload the Drawtism television commercial for your state.
Q. How do I email people to ask for donations?
A. To send an email asking for donation, log onto the site using your username and the password you set. On the left hand side you will see menu options - click on ‘Encourage donations’ and follow the directions.
Q. Can I enter in cash and cheque donations with online fundraising?
A. Yes – in the menu list there is a “Enter cash and cheques donations” option, so you can enter cash and cheque donations from your event. These donations will be added to your fundraising total on your personal event page, to help you reach your fundraising goal sooner.
Please note that any cash and cheque donations entered will need to be banked with your deposit slip (as received in your host kit) to be verified as part of your fundraising total.
To receive receipts for these donations, please fill out the guest donation form found in your host kit.
Q. Is my online donation tax deductible?
A. Yes, all donations $2.00 or more are tax deductible. Simply fill in all the requested details when making an online donation (including a valid email address), and you will automatically receive an official tax receipt from Alpha Autism Inc.
ONLINE DONATIONS
Q. Is your online fundraising system secure?
A. Yes – our website is hosted by Artez, a North American technology company specialising in the development of online fundraising websites for non-profit and community organisations. Artez have successfully developed and utilised this technology for over 200 organisations around the world.
Every payment made on our online fundraising system is fully secured, using high-level encryption technology – the same standard most Australian banks use for their internet
banking.
The site uses 128 bit SSL (Secure Sockets Layer) between your browser and our website, with 1024 bit java encryption between our website and the Australian Banking Network. You have more chance of having your credit card details misused when paying for something in person, than through our online fundraising website.
Q. Does the site accept overseas donations?
A. Yes – with online fundraising, there are no geographic limitations. You can solicit donations from supporters interstate and overseas.
Q. Is there a minimum amount I can donate?
A. No, there is no minimum amount for online fundraising, however please note that you will only receive a tax receipt for donations of $2.00 or more.
Q. How do I know if my donation was successful?
A. If you have provided a valid email address when making an online donation, you will receive a tax receipt via email shortly after you complete your donation. You will also be able to see your donation listed on the event page of the person you are supporting.
Q. What types of payment do you accept?
A. Our online fundraising system accepts Visa, Mastercard.
Q. Can I donate anonymously?
A. Yes, when making an online donation do not tick the option for
“I give permission for my name to be displayed on this Drawtism Host's Personal Page which can be viewed by the public’.
The amount you donate will still show up on the web page of the person you are supporting, but as ‘Anonymous’.
You can also make a general donation to Drawtism - click on the ‘Donate’ button on the online fundraising home page.
TECHNICAL SUPPORT
Q. What do I do if I have forgotten my username and/or password?
If you have forgotten your username/password, click on the link below the ‘Log In’ section of the home page labelled ‘Forgot your username and password?’. You will be directed to another page to enter your email address and receive an email to reset your password.
You can also change your password at any time – log into your account using your username/password and then click on the ‘Profile’ tab and then ‘Change password’.
Q. What do I do if I have a technical support question?
A. You can contact us with your question by emailing info@drawtism.com.au
If we can answer the question easily by email we will do so, otherwise someone from the Drawtism team will contact you to discuss your enquiry.
Q. My personal event and web page preview is not working – what can I do?
When setting up your personal event and web page, please ensure you have pop-up windows enabled in your Internet browser for our online fundraising website. Otherwise the preview of your personal page will be blocked. In Internet Explorer, this option can be found under the menu item Tools > Pop-up Blocker > Turn-off Pop-up Blocker.
If you have any questions, please contact info@drawtism.com.au or call our Drawtism team on 1800 606 656.
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